Client Project Manager

Client Services
Full Time
Commensurate with experience
5 weeks

Job Description

Ecommerce and SaaS businesses partner with our email performance agency, Boxcar by Copyhackers, to turn their email marketing program into a top revenue generator for their business. Boxcar is seeking a skilled Client Project Manager with the poise to service our clients, while overseeing project success internally. 

As a client-services pro, you can, in the words of Lane Pryce, make our clients feel as if they have no needs. As in, you ensure their needs are elegantly solved and their story is one of delight by operating effectively at the helm of each initiative for the clients in your portfolio. The effect? Clients feel totally seen and cared for, with results they love.  

As a project manager, you are a tenacious problem-solver with razor-sharp time-management and organizational skills and you have a genuine investment in facilitating excellent work for your data-driven team. 

You’ll be interfacing with clients day-to-day, while also driving projects internally with dedicated, cross-functional teams that include Strategists, Data Analysts, Conversion Copywriters, Tech Specialists and Coordinators.

What you will do:

As the Client Project Manager, you are the advocate for your clients’ monthly initiatives. You ensure the strategic direction / client roadmap is realized, every month, by liaising with our team while shepherding clients through sign-offs, alignments and realignments to keep things running smoothly day-after-day. Similar to an ad agency, our agency is retainer-based, so you’ll be able to get to know your clients well, with the added reward of reporting wins that transform their email program into one of their strongest growth arms. Success in this role is measured by account retention.


Recommended skills and experience to succeed in this role:

The ideal Client Project Manager will have prior experience managing complex digital marketing accounts at an agency or in-house. Major bonus points given for candidates with experience with email copywriting, conversion copywriting or email automations.  

If you’re a project management professional who loves the rewards of developing long-term client relationships, then join us as we generate massive revenue wins for ecommerce and SaaS leaders through email marketing.  

Here's how to apply:

Please send an email to with:

  1. Your resume
  2. A quick video introducing yourself and sharing why you’re interested in this role.
You must apply with both a resume and intro video in order to be considered for the position.
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